Frequently Asked

Have questions? We have answers!

To locate your desired embroidery design, you can explore two methods:

  1. Utilize the search engine located at the top. Simply enter the name of the design you seek, and the relevant designs will be displayed.
  2. Navigate effortlessly through the menu. All embroidery designs are categorized for easy access, allowing you to find your preferred design efficiently.

Browsing our website to view designs doesn’t require registration. However, for making purchases, registration is necessary. Registering comes with various advantages, including faster checkout, the ability to save your favorite designs, and the option to retrieve an unfinished order.

To initiate an order on, start by creating an account. If you already have one, simply log in.

Ordering designs at Weebing is both swift and secure:

  1. Log in using your email and password.
  2. Explore our vast collection of high-quality designs, choose your preferred one, and add it to your cart.
  3. Proceed to checkout. We offer various payment methods, including PayPal, Credit Card…

After placing your order, you’ll gain immediate access to download the design. Additionally, an email confirming your order, containing order details and a download link, will be sent. Please be aware that this confirmation email may occasionally land in your spam folder, so check your inbox.

(Remember, for easy access to your downloaded designs, you can find them in the “My Account” section.)

A confirmation of your order will be sent to the email address you provide within one hour of placing your order. If you don’t find the confirmation email in your inbox, please check your SPAM folder. If it’s not there, kindly send us an email at Remember that you can download your designs right away from the downloads section in your account.

We acknowledge that there may be instances where you might consider requesting a return or refund. Given the digital nature of our products, returns or refunds are not applicable in all cases. Nevertheless, in specific and warranted situations, we are more than willing to provide assistance.

For further details on this matter, please visit our returns policy.

A common issue is the inability to view downloaded designs on your computer without a specific program. We suggest using Embrilliance, which is effective and offers a free version. With this program, you can easily view designs and make adjustments to colors and sizes. Once installed, simply open the designs through the program, as it can handle most existing formats, alleviating any concerns.

Weebing strives to simplify your experience by providing a diverse array of formats for all our designs, ensuring you encounter no issues in selecting the appropriate format.

To determine the compatible format for your machine, refer to the instruction manual included with your machine or visit the official website of the manufacturer. Utilizing the correct format is crucial for achieving optimal embroidery quality.

Your design can be embroidered on various fabric types, including elastic, although it may pose increased difficulty for those with limited experience. For optimal results, we suggest selecting fabrics composed of natural fibers, such as linen, cotton, or a blend of both.

It is advisable to conduct a preliminary test with the fabric intended for your project on the embroidery hoop. Ensure the fabric can remain taut in the hoop during sewing without experiencing puckering or excessive stretching.

If you’re considering adjusting colors or size, here’s how:

Change Colors:

  1. Open the embroidery design using Embrilliance, a free and user-friendly tool.
  2. Click on the design and access the menu at the bottom right, where you’ll find a color palette.
  3. It’s important to note that color variations may occur based on the embroidery machine; however, this won’t be a concern if you consistently embroider in the same format.

Change Size:

  1. Open the embroidery design in Embrilliance.
  2. Click on the design and navigate to the top left, where you’ll find the design measurements and a default percentage set at 100%.
  3. To increase or decrease the size, simply edit the number by adjusting the percentage. We recommend a maximum modification of 10% to avoid potential issues with incorrect borders.

In principle, embroidery stitches can be applied to any garment that offers sufficient space for the design and can be securely held by the embroidery machine. Nevertheless, certain delicate fabrics, like silk or lace, may necessitate specialized embroidery techniques and additional caution to prevent any damage to the garment.

To prevent thread breakage while executing embroidery stitches, it’s essential to employ high-quality thread and adjust the tension on the embroidery machine appropriately. Additionally, using an embroidery needle that suits the fabric type being embroidered is crucial.

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